Refund Policy

Last updated: July 2026

One-Time Purchases (Basic & Premium)

Refund requests for one-time purchases must be submitted within 7 days of the purchase date. To be eligible, the resume must not have been downloaded more than twice. Refunds are reviewed on a case-by-case basis.

Subscription Plans

Subscription refunds are available within the first 48 hours of your initial subscription if no resumes have been generated. Partial-month refunds are not provided for cancellations made after the 48-hour window. Your access continues until the end of the current billing period.

How to Request a Refund

To request a refund, email [email protected] with your account email, purchase date, and reason for the refund request. We aim to respond within 2 business days.

Non-Refundable Scenarios

• Resumes downloaded more than twice
• Requests made after the 7-day window (one-time) or 48-hour window (subscription)
• Dissatisfaction with employment outcomes (ResumeZenith does not guarantee employment)
• Inaccurate information provided by the user

Processing

Approved refunds are processed within 5-10 business days. Refunds are returned to the original payment method.